Electric Programs

Electric Programs
Automatic Drafting
Elizabethton Electric wants to make your bill payments as quick and convenient as possible. This electronic payment service is FREE to all of our customers. Your checking or savings account at any bank or savings and loan, qualifies you to participate in Auto Draft.You will still receive your regular bill as before. But instead of writing a check and then mailing it or carrying it to our office, you can forget about it!. Your bill will be automatically deducted from your bank account within 3 days of your due date. Your bank statement will reflect the draft just as if you had written a check or made a withdrawal; with no lines to stand in, no checks to write, no stamps to buy, and best of all, no time spent!

If you are interested in this time and trouble saving program you must first fill out and sign an agreement form and provide us with account information from your banking institution. Just choose one of the options listed below:

  • You can now print the form from this website. You will need Adobe Acrobat Reader to view and print the form. If you do not have the free Acrobat Reader, we have included a link to Adobe's download site so you can download the Reader. Once you print the form, follow the instructions printed on the form and mail it to us at the address listed below. Please attach a VOIDED PERSONAL CHECK with the form. To continue with this option, click HERE.
  • (OR) Call (423) 542-1100. Tell us you want to get signed up on Auto Draft, and we'll send you a form in the mail. Fill it out, include a VOIDED PERSONAL CHECK, and mail it to:
Elizabethton Electric Department Attn: Billing Department P.O. Box 790 Elizabethton, TN 37644-0790

Feel free to send us an E-mail requesting information on Auto Draft to the EED Billing Department . We will send you the necessary information to get you signed up.
Heat Pump Loan
Elizabethton Electric Department and TVA can help you get a new energy efficient heat pump installed in your home. We do not install them ourselves, but we will help you to find the best quality at the right price for you. We work within the Tennessee Valley Authority's energy right guidelines to ensure quality installations by reputable contractors.  A new EnergyRight Program  is now available and includes more than heat pumps. For more information on this program go to EnergyRight.com  

What do I do?

First, homeowners register online or over the phone. Simply visit the EnergyRight wed page or call 1-855-237-2673 to get started.

Next, homeowner contacts a Quality Contractor Network (QCN) member to get started on the work the homeowner wants done.

Once your work is completed the homeowner will get a free EnergyRight evaluation of the home and a quality assurance inspection on the work preformed by the QCN member.

That is all there is to it! Heat Pump Loans are available through EnergyRight. Current Heat Pump Loan interest rates can be found on the EnergyRight web site. You can take up to 10 years to pay off the loan, or pay it off early with no penalty.

If you have any questions: Come by our office at the corner of Hatcher Lane and U.S. 19-E, or ask Ken Markland 423-547-8630 or 423-542-1101 about Heat Pump Loans. Feel free to contact us by email kmarkland@cityofelizabethtontn.org
Levelized Billing
Now there's a way to guard against large fluctuations in your monthly electric bill. Levelized Billing is designed to keep your electric bill affordable every month of every year.Levelized Billing is the ideal way to accurately anticipate your monthly electric bills, making budgeting easier than ever before because your monthly amount is a rolling average of your electric usage from the most recent 12 months.Therefore, your bill amount will change slightly every month, eliminating large fluctuations in your monthly bill. The only time you have to reconcile your account is if you move to a new location or if you no longer want to participate in the program. In order to sign up for the Levelized Billing program you must visit our Billing office at 400 Hatcher Lane.
Safety & Environmental
TN One Call

Call Before You Dig

811 TN ONE CALL! It's the law! In the state of Tennessee, State Law requires anyone about to engage in either digging, excavation, moving of earth, demolition or any type of activity that disturbs the earth and therefore possibly involving a danger to damaging underground utility lines, to notify Tennessee One Call, of their intent to dig.

TN ONE CALL Mission Statement

To provide the best possible communication and notification service to prevent damage to underground utilities.


Tennessee One-Call System, Inc., is a non-profit Tennessee corporation established in 1983, whose mission is to act as an advance notification service to operators of underground facilities anywhere within the state. Tennessee One-Call is governed by a Board of Directors and an Operating Committee. We are the only such service in Tennessee and are recognized as the "official" one-call service for the state of Tennessee.
Water Heater Rebate
The Water Heater Rebate program through TVA was terminated on October 1st 2019.